Privacy notice
Last updated: 17 August 2026
Who operates this website
stepfeeders.co.uk is a specialist website operated for Sortation Solutions. Data-protection and website enquiries can be sent to sales@sortationsolutions.co.uk or made by telephone on 01844 617223.
Information we collect
When you send an enquiry, we may collect your name, company, contact details and the technical or commercial information you choose to provide about your component and production process. We also receive basic server logs needed to keep the website secure and operational.
How we use information
- To respond to enquiries and assess potential feeding, orientation or integration projects.
- To prepare trials, proposals, quotations and project correspondence.
- To protect the website against spam, misuse and security threats.
- To understand website use where you have accepted analytics cookies.
- To keep appropriate records of business discussions and contractual activity.
Lawful basis
We normally process enquiry information because it is necessary to take steps at your request before a contract, to perform a contract, or because we have a legitimate interest in responding to business enquiries and operating a secure website. Analytics are used only with your consent.
Technical and confidential information
Please do not submit confidential drawings, process information or samples until any required non-disclosure arrangement has been agreed. Where confidential information is supplied, it will be handled in accordance with the applicable agreement and project requirements.
Sharing and international processing
Information may be shared with specialist manufacturing, controls, vision or integration partners where necessary to assess or deliver your project. We limit that disclosure to what is reasonably required. Some service providers may process information outside the UK; where this occurs, appropriate contractual or legal safeguards should apply.
Retention
Enquiry and project information is kept only for as long as reasonably needed for the purpose for which it was collected, including quotation, project, legal, warranty and accounting requirements.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your personal information, object to processing, or withdraw consent. Contact sales@sortationsolutions.co.uk. You may also complain to the UK Information Commissioner’s Office.
Cookies and analytics
See our cookie notice for information about essential storage and Microsoft Clarity analytics.
Changes
We may update this notice when the website, services or legal requirements change. The date at the top identifies the current version.